We want you to know that when you use Ballycastle Homecare Interiors you can trust us with your information. We are determined to do nothing that would infringe your rights or undermine your trust. This Privacy Policy describes the information we collect about you, how it is used and shared, and your rights regarding it.
Data Controller
We are registered with the Information Commissioner’s Office (ICO) and as a Data Controller for the personal data that we hold and process.
Data Collection
All the information that we hold about you is provided to us by yourself when you seek to use our services. We will tell you why we need the information and how we will use it.
Our Lawful Basis for processing your information
Examples of legitimate interests include
When do we process your personal data?
We may process your Personal Data:
We retain your personal data while you remain a Customer, Supplier& Employee, unless you ask us to delete it. We will delete or anonymise your information at your request unless:
Personal data which you provide to us
It is your responsibility to ensure that all Personal Data you provide us with is complete, accurate and up-to-date in all respects and not misleading. Our ability to provide our products and services, and the quality thereof, may be negatively affected if you fail to do so.
You may provide Personal Data about yourself or about other people to us during our dealings with you for example Builders that you may be dealing with. Whenever you provide us with Personal Data about another person, you must ensure that you are entitled to disclose the Personal Data relating to that other person to Ballycastle Homecare Ltd and that we may process that Personal Data in accordance with this Privacy Statement without having to take any further steps. It is your responsibility to ensure that the person concerned is aware of the content of this Privacy Statement.
Your Rights
The General Data Protection Regulation gives you specific rights around your personal data. For example, you have to be informed about the information we hold and what we use it for, you can ask for a copy of the personal information we hold about you, you can ask us to correct any inaccuracies with the personal data we hold, you can ask us to stop sending you direct mail, or emails, or in some circumstances ask us to stop processing your details. You can find out more information from the ICO’s website http://ico.org.uk/for_the_public/personal_information and this is the organisation that you can complain to if you are unhappy with how we deal with you.
Accessing and Correcting Your Information
You may request access to, correction of, or a copy of your information by contacting us at
Email address e.g. info@ballycastlehomecare.co.uk
Cookies
Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements. We use cookies to:
We will occasionally update our Privacy Notice. When we make significant changes, we will notify you of these through either mail or email. We will also publish the updated Notice on our website.
We do not use automated decision-making in the processing of your personal data.
We collect and process both personal data and special categories of personal data as defined in the GDPR. This includes:
What Personal Data we process when you, or an organisation with which you are connected, are our customer, supplier, contractor
Ballycastle Homecare Ltd will collect and process Personal Data including, where applicable:
What personal data we process when you, or an organisation with which you are connected, apply to Ballycastle Homecare Ltd as a job applicant
Ballycastle Homecare Ltd will collect and process Personal Data including, where applicable:
We may share your personal data with:
Transfers to third countries and international organisations
We do not transfer any personal data to third countries or international organisations.
We have satisfied ourselves that such transferred data is fully protected and safeguarded as required by the General Data Protection Regulation.
Data Retention
In these matters we shall keep the Personal Data we process for period of 6 years from the end of the financial year to which they relate. For applicant data, we shall retain the data for a period of 1 year. We retain the Personal Data so that we may fulfil our obligation and duty as a Company, to protect our own interests and as is required by legal and regulatory obligations to which we are subject.
Processing your personal data for business operation and relationship management purposes
How we collect your personal data which we process for marketing, business operation and relationship management purposes. We may collect your Personal Data for business operation and relationship management purposes when you or your organisation:
What personal data we process for business operation and relationship management purposes, Ballycastle Homecare Ltd will collect and process Personal Data including:
Your employer, your job title and/or position;
Legal Basis
We process this Personal Data according to the following legal basis:
Legitimate interests: We may obtain, collect and process your Personal Data where we have a legitimate interest in doing so. We have legitimate interests in: